International air, sea and cross-border logistics from Shanghai

Customs Detention, what should we do?

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Posted by Realhong (Shanghai Head Office) International Logistics Co., Ltd On Aug 07 2024

In the previous issue, we discussed what customs inspection is and the factors affecting the inspection rate.

In this issue, we’ll talk about what to do if your cargo is inspected and detained by customs.

Customs Detention, what should we do?First, don’t panic if your goods are detained. Contact your freight forwarder to understand the reason for the detention, and then take appropriate measures based on the reason for the detention.

We need to know that the reasons for customs detention are generally to prevent tax evasion, infringement, smuggling, and other issues.

If your cargo is detained due to under-declared value or inconsistency with the estimated value, you should resubmit the documentation and pay the customs duties to retrieve your goods.

If it’s due to incomplete procedures, such as importing without import rights, you will need to find a local company with import rights to act as a customs broker.

If the goods require specific certification, provide the required certificates to customs. If you don’t have them, there’s not much you can do, and there is a risk that the goods might be destroyed.

However, you can also apply to customs for the return of the goods. According to international practice, goods that cannot be cleared can be returned to the point of origin or a third-party trade port for return. However, the cost of return is quite high. If the value of the goods is not high, destruction might be a more cost-effective option.

Of course, choosing a reliable and capable freight forwarder company can solve all these issues. For example, Ruihong International Logistics, which has been specializing in international logistics for over a decade, has helped clients solve various problems. Follow us for the most attentive freight forwarding service!

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